info@vetahhardware.co.tz
+255 713 104 444
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Frequently Asked Questions

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Your Questions, Answered

We’ve put together some of the most common questions our customers ask. If you don’t find what you’re looking for, feel free to contact us directly.

We supply a wide range of hardware, tools, and machinery, including industrial machines, construction tools, automotive garage equipment, welding machines, safety gear, and general hardware. All products are 100% authentic and sourced from trusted brands.

Our head office is located on Nyerere Road, Dar es Salaam. We also have branches in Arusha and Mwanza, with plans for further expansion. You can find all our branch details on the Contact Page.

Yes ✅ We provide nationwide delivery. Our reliable logistics team ensures that your orders reach you safely and on time, no matter your location in Tanzania.

You can place an order by visiting our Products Page and selecting the items you need. Alternatively, you can reach out to us via phone, email, or by visiting our branches directly.

Absolutely ✅ All our products are 100% authentic, sourced from reputable global brands. Many of our machines and tools come with warranty coverage for your peace of mind.

Yes 👨‍🔧 Our team provides after-sales support, technical assistance, and basic training to ensure you use our machines and tools effectively and safely.

We accept cash, bank transfers, and mobile money payments (Mpesa, Tigo Pesa, Airtel Money). Corporate clients can also request invoice-based payments.

Yes ✅ We provide bulk order discounts and customized quotations tailored to your project requirements. Simply contact our sales team via Contact Page for assistance.

For selected machines and equipment, our team provides installation and setup services. This ensures your tools are ready for safe and efficient use right away.

We maintain a large inventory to meet customer needs. However, in case an item is out of stock, we can arrange special orders directly from our suppliers.

Yes ✅ We serve individual customers, workshops, contractors, and large-scale industries. Whether you need one tool or bulk machinery, Vetah is here to support you.

Absolutely ✅ We provide customized quotations for bulk purchases. Contact our sales team via Contact Page with your requirements.

Yes 👷‍♂️ We collaborate with contractors, workshops, and resellers for long-term partnerships. We offer flexible supply solutions and competitive pricing.

Vetah imports products directly from global manufacturers and also works with trusted local distributors to ensure product availability and authenticity.

Our expert team will guide you in choosing the right tool or machine. Simply tell us your requirements, and we’ll recommend the best solution.

Yes ✅ Safety is our priority. We provide safety gear such as helmets, gloves, masks, and protective clothing along with tools and machinery.

You can follow us on Facebook, Instagram, and LinkedIn or subscribe to our newsletter for updates on new arrivals, promotions, and discounts.

Yes 📘 Most of our machines and tools come with user manuals and technical guides. We also provide online PDFs and training sessions for selected products.

Warranty periods vary depending on the product. Typically, our machines carry a 6–12 month manufacturer warranty. For more details, please check with our sales team.

Yes 🔧 We stock genuine spare parts for the machines we sell, ensuring long-term performance and easy maintenance.

For large projects, we can arrange customized machines from our international suppliers. Contact our sales team with your specifications.

Yes 🌍 While our main focus is Tanzania, we can also supply tools and machines to neighboring East African countries upon request.

We source all products directly from trusted manufacturers and authorized distributors. Every item is checked for quality assurance and comes with valid documentation.

Yes 💼 For approved corporate clients, we provide credit and invoice-based payment terms. Please contact our finance department for eligibility.

Yes 👨‍🏫 Our technicians provide on-site training for operators, especially for complex machines and industrial tools.

Yes ✅ Vetah regularly participates in government and corporate tenders to supply large-scale projects.

If you’re interested in becoming a supplier or partner, please send your company profile to info@vetahhardware.co.tz. Our procurement team will review and contact you.

Yes ❤️ Vetah is committed to giving back through CSR initiatives such as community development, skills training, and safety awareness programs.

We welcome talent! Job openings are announced on our Careers Page and social media. You can also send your CV to hr@vetahhardware.co.tz.

Still Have Questions?

Our team is always ready to assist you with more details about products, pricing, or services.

Contact Us Today

Contact Info

Head Office

Vetah Hardware Tools & Machines Ltd P.O.Box 5950,
Nyerere Road, near OILCOM petrol, Dar es Salaam, Tanzania

Branch Offices

1. Congo / Somali Junction, Opposite Florida Hotel

2. Morogoro & Indiragandhi Street Junction

3. Congo and Somali Street, Gerezani

4. Lindi & Nyamwezi Roads Junction, Gerezani

Email

sales@vetah.net

Telephone

+255 713 104 444

+255 716 700 700

+255 684 700 700

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